FAQs
Questions, answered directly
What people ask before booking an investigation, including what we can and cannot do.
Do you do the waterproofing or repairs?
No. We investigate, test and document; repairs are performed by envelope, waterproofing or plumbing contractors.
Can you test without opening walls?
Often yes, using spray and dye testing with interior observation. Some concealed details need a small access point.
What if the leak does not show during testing?
The report will say so and describe the conditions to watch for. Weather-dependent defects sometimes need monitored retesting.
Do you work with strata and property managers?
Yes. Reports are formatted for councils, managers, insurers and warranty providers.
How long does an investigation take?
Most envelope investigations run a half to full day on site depending on size and access.
How do I book?
Call (604) 269-5325 or email [email protected] with the building type and what you are seeing.